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The following is a Police Connect message.
Scam Alert – Telephone cold calls claiming to be from ‘Norfolk Trading Standards’ about ‘payments to access money owed’
We are warning people to be aware of telephone cold calls claiming to be from ‘Norfolk Trading Standards’ about ‘payments to access money owed’.
This follows an incident where a Norfolk resident received a call claiming to be from ‘Norfolk Trading Standards’. During the call the cold caller tried to persuade the resident to pay the fee, stating that he could ‘guarantee that the fee was safe to pay’ and that it was a ‘legitimate situation’.
These calls are a scam and are not connected with Norfolk Trading Standards in any way. Trading Standards do not cold call residents requesting payments to access money owed or refunds.
We always advise to be wary of claims made in telephone cold calls and to always treat unexpected calls claiming to be about financial issues with extreme caution. Never give or confirm any personal and financial details when telephone cold called even if the caller knows basic information about you.
If you receive this type of call do not give or confirm any personal information, hang up, wait five minutes or use a different phone to report it to us via our partners the Citizens Advice consumer helpline on 03454 040506.
Scam Alert – Emails claiming to be from ‘TV Licensing’
We are warning about emails circulating claiming to be from TV Licensing stating that ‘Your TV Licence will expire’ and then offering a link to ‘Please Set up a new Direct Debit Now’.
These emails are not from TV Licensing and anyone following the link will be taken to a fake version of the TV Licensing website which will attempt to gather personal and financial details.
It is likely that many versions of this email will be circulating using a range of different ‘expire’ dates.
TV Licensing offer the following advice for spotting scam emails:
You can report suspicious emails to Action Fraud using their online form or by telephone on 0300 123 2040.
Scam Alert – Telephone cold calls claiming ‘your broadband will be disconnected in 24 hours’
We are warning about telephone cold calls delivering a recorded message claiming ‘your broadband will be disconnected in 24 hours’.
We have received a number of reports about these calls in the last week with the common theme being a recorded message which delivers the claim and goes on to offer the call recipient press number options to ‘speak to an operative to prevent disconnection’.
These calls are not genuine and are likely to be used to seek remote access to computers, gather personal, account or financial details or attempt to take payments.
If you receive one of these calls do not press any keys if prompted, hang up and report it to Action Fraud on 0300 123 2040.
Rogue Trader Alert – Doorstep cold callers offering to undertake ‘driveway work’
We are warning residents to be on their guard after receiving reports of male going door to door in the Watton area offering to undertake driveway work.
We always advise to never deal with cold callers looking to undertake work on or around your property. If you are looking to have this type of work done only deal with reputable companies, you have researched and chosen yourself and have obtained a written quotation from.
It is possible these doorstep cold callers could move on to other areas around Norfolk.
Anyone concerned about possible rogue trader activity in Norfolk can contact Trading Standards through our partners the Citizens Advice consumer helpline via their online reporting form or by telephone on 03454 04 05 06.
Looking for a Trader you can Trust? Try a Norfolk Trusted Trader. To search our directory and read feedback from their customers visit www.norfolk.gov.uk/trustedtrader
To manage your contact details, additional information and subscriptions, please login through the member portal.
Police are warning residents to be wary of cold callers following incidents in the county.
Officers have received around 100 calls this week from residents concerned about cold calls from scammers claiming to be from HMRC.
In most cases, scammers have claimed to be from HMRC stating that the person is involved owes payment for a fine. Often this includes leaving a message on answer phones asking the public to call to make payments/ threatening arrest for non-payment and requesting i-tunes vouchers or bitcoins used to pay the debt – these then ask the recipients to call them to make payment or read the codes off the back of vouchers.
Resident should put the phone down on these callers and no money/ vouchers should ever be handed over as these are scam calls.
An HMRC spokesperson said: “HMRC takes security extremely seriously. We are aware that some people have received telephone calls from individuals claiming to be from HMRC. We have a well-known brand, which criminals abuse to add credibility to their scams.
“These scams often involve people receiving a call out of the blue and being told that HMRC is investigating them. If you can’t verify the identity of the caller, we recommend that you do not speak to them.
1. Recognise the signs – genuine organisations like banks and HMRC will never contact you out of the blue to ask for your PIN, password or bank details.
2. Stay safe – don’t give out private information, reply to text messages, download attachments or click on links in emails you weren’t expecting.
3. Take action – forward suspicious emails claiming to be from HMRC to firstname.lastname@example.org and texts to 60599, or contact Action Fraud on 0300 123 2040 to report any suspicious calls or use their online fraud reporting tool.
5. If you think you have received an HMRC related phishing/bogus email or text message, you can check it against the examples shown in this guide.
· HMRC will call people about outstanding tax bills, and sometimes use automated messages, however this would include a taxpayer reference number. If uncertain of the caller we would advise customers to hang up and call HMRC directly to check – customers can confirm our call centre numbers on GOV.UK. For tax credits we do not include customer details in any voicemail messages.
· HMRC Debt management teams do contact members of the public by phone about paying outstanding debts.
· If a customer (or agent) isn’t confident that the call is from HMRC, we will ask them to call back. Depending on the circumstances and to give the customer confidence it is actually HMRC calling, information may be disclosed to the caller which only HMRC is party to.
· Calls from the majority of HMRC offices will leave caller identification data, i.e. the number the caller has used to contact you from
· For up to date advice on scam HMRC phone calls, visit GOV.UK – https://www.gov.uk/government/publications/phishing-and-bogus-emails-hm-revenue-and-customs-examples/phishing-emails-and-bogus-contact-hm-revenue-and-customs-examples#bogus-callers
Please see attached poster for further information.
Police are continuing to search for a man who has gone missing from Brandon.
23 year old Jimmy Williamson was reported as missing to police on Thursday 15 March. He was last seen by his mother on Wednesday 14 March when she saw him get on a bus at Brandon that was travelling to Thetford. It is now believed he could be in the King’s Lynn area and work is continuing to try to locate him.
He is described as vulnerable, five foot 10 inches tall, thin build and has curly dark hair. When last seen he was wearing an old black leather jacket and old jeans when last seen. He maybe also carrying an old rug.
Enquiries are on-going to locate Jimmy and anyone who has seen Jimmy or a person matching the description given they should contact Suffolk police on 101.
Please see attached the chart produced based on the survey data for Rushford from Highways.
Data received from Highways:
Please follow the below link for the latest news from Suffolk Constabulary: