Community Safety

POLICE CONNECT MESSAGE: THETFORD MURDER ANNIVERSARY

Detectives investigating the murder of a man in Thetford one week ago are renewing their appeals for anyone with information to come forward.

This evening (Thursday 10 October 2019) marks the first anniversary of the murder of the 25 year old man – who has been provisionally identified as David Lawal, pending former inquest proceedings in Thetford.

A Home Office post mortem examination concluded Mr Lawal died from a single stab wound to the neck/upper chest area.

Detective Chief Inspector Phillip Gray, who is leading the murder investigation, said: “This a complex and fast-moving investigation and our enquiries to date suggest this murder has all the hallmarks of being connected to County Lines, and those involved were known to each other.

“I can’t stress enough how important the public are in helping us to identify potentially key witnesses and I am extremely grateful to all those who have spoken to us and provided valuable information. I want to appeal again to anybody who may have been in the area at the time – Brandon Road, Canon’s Close, Canterbury Way and Durham Way – particularly motorists with dash cam footage to come forward and share that with us. We also want to hear from you if you know someone who has information but who is, for whatever reason, reluctant to come forward themselves.

“Help us to build a picture of the circumstances leading up and after the murder. Please tell us about anything you might have seen or heard so we can understand what happened.”

Today, one week-on from the murder, there will be extra patrols in the areas around the Canterbury Way and Durham Way areas of Thetford. A police information hub has also been set up in Durham Way where people can speak to officers, and share information that may help the investigation.

Shortly after 7pm last Thursday (3 October 2019) officers who were on patrol discovered members of the public providing first aid to Mr Lawal on the side of the A134 Brandon Road. He had suffered stab wounds.

Sadly, despite the best efforts of members of the public, police officers and the East of England Ambulance Service, Mr Lawal was pronounced dead at the scene shortly before 8pm.

Two men, aged 26 and 29, who were arrested in connection with the incident have been released under investigation while a 17-year-old male has been bailed until 30 October 2019.

A fourth man, aged 48, arrested in connection with the incident on suspicion of possessing a bladed article and Class A drugs, has been released under investigation.

A fifth man, aged in 60s, arrested on suspicion of assisting an offender, has been released under investigation while enquiries continue.

 

Any witnesses or anyone with information that may help the investigation can share this with the Joint Norfolk and Suffolk Major Investigation Team here: https://mipp.police.uk/operation/363719N41-PO1.

They can also telephone Norfolk Police on 101 and quote reference Operation Petersfield and a member of the enquiry team will call them back. Alternatively, they can contact Crimestoppers anonymously on 0800 555111 or online at www.crimestoppers.co.uk

POLICE CONNECT MESSAGES

Police are warning people in South Norfolk and Breckland to be vigilant after a number of vehicles have been broken into in the past week.

Thieves targeted cars or vans in Diss, Roydon, Bressingham, Dickleburgh, Banham and Kenninghall in ten separate incidents between Saturday 5 October and Wednesday 9 October 2019.

Tools have been stolen in a number of the incident.

Inspector Laura Symonds said: “It is clear thieves are targeting these vehicles to steal any tools they find within. I would urge anyone who uses a van to think carefully about security.

“Consider taking high value tools out of your van overnight; however, if this is not possible then try and park your vehicle in a well-lit, secure area where it is difficult to access.

“There are also a number of other things you can do to prevent your tools being targeted. Clearly mark your tools with your postcode as it will make them less valuable to opportunist thieves and keep a record of the serial numbers. You could also take pictures of them should they need to be traced.”

Insp Symonds is also urging the public to be vigilant: “I would urge anyone who sees any suspicious activity in the area they live to contact police on 101. This could be an individual acting suspiciously or a vehicle you are unfamiliar with in your street in the early hours of the morning.

“Please be sure to note down vehicle descriptions, including number plates and direction of travel and if you do believe a crime is in progress then please call police on 999.”

Anyone with information about these incidents should contact police on 101.

Theft of your heating oil can be very costly and distressing, particularly during periods of cold weather. Introducing layers of security around your property and oil tank is much more effective than relying upon any one product or doing nothing. Putting appropriate security products, daily routines and increased awareness in place, will reduce the opportunity for oil theft to occur.

What are the key layers of security I should use?

Remember the oil thief does not want to be seen, identified or caught and will most likely seek to steal your oil during the night or during the hours of darkness. The following layers will help prevent the oil thief getting to your heating oil.

· Perimeter

o Ensure that boundary fencing and lockable gating is in good condition and strong enough to prevent easy access into your property, particularly when you’re not at home

· Lighting

o Fit low energy, ‘dusk to dawn’ (photo electric cells) sensored security lighting to remove dark places around your property but in particular around your oil tank. This layer will make the thief think twice as they will need to work in light and in doing so will increase the chances of them being caught

· Property

o Ideally oil tanks should be close enough to be overlooked by you in your home, where suspicious activity is more likely to be noticed and action taken than if the tank is distant or positioned out of sight. Your own natural surveillance will deter the criminal and also help increase the chances of the thief being deterred or caught

· Tank

o Tanks can be easily emptied if the criminal is given the time and where there are no effective security measures in place. Close shackle padlocks will help protect against bolt croppers and are recommended to deny ready access into the tank

o Some padlocks feature integral alarms which can provide you an early warning that the tank is being tampered with

o Security alarm devices for oil tanks are specifically designed to indicate a

sudden drop in tank contents and thereby will alert you to a potential problem. Consider buying from a Police Approved, ‘Secured by Design’ member company

o Fit control switches that limit and control the flow of oil if the pipe is cut

· Garden-screening and planting

o Oil tanks are often enclosed with fencing or hidden away from view. Both approaches have merit in disguising the presence of a tank. However, do not disguise the tank so that you inadvertently screen both the tank and the criminal from view. Visual access from your property to the filling point should be provided to deter the criminal

o Planting thorny shrubs around the tank is considered an effective barrier and deterrent for the criminal to negotiate

· Signage

o Inexpensive warning signage that indicates you have taken security measures to combat crime will be noticed by the oil thief and help deter their interest. Signage should be displayed on the public facing side of your property

· CCTV

o Surveillance cameras can be a distinct security benefit but do not fit them in preference to the other physical security features. Only fit them as complimentary to other security measures, rather than replace them

· Neighbourhood Watch Scheme

o Neighbourhood Watch Schemes are recommended to form part of a communities overall neighbourhood protection strategy, where residents of like mind look out for each other and report suspicious activity to members, other groups and the Police

o Ongoing vigilance is key for the effective protection of crimes generally

but is vital where heating oil theft is concerned

CRIME REPORTING

o Report suspicious activity by calling the Police on 101

o Always dial 999 in an emergency and where a crime is in progress

o Check www.norfolk.police.uk website A-Z guidance for advice on protecting against crime

o Consider calling Crimestoppers anonymously if you have information about any crime

Arlington Way Extended Footpath

Please see attached explanation and map with respect to the extension of the footpath including traffic control. The Trod is now scheduled to start on 21 October.

Trod work traffic control

Norfolk Constabulary Newsletter for Dec 2018

Rural Communities Newsletter Dec 2018

Scammers

Please see attached poster from the Norfolk Constabulary.

SCAMMER POSTER

POLICE CONNECT MESSAGES – SCAMS, COLD CALLERS & ROGUE TRADERS

The following are Police Connect messages.

 

Rogue Trader Alert – Doorstep cold caller offering garden furniture – 13 November 2019

Look out for a cold caller offering wooden garden furniture in the Holt area. This follows an incident where a man cold called at property offering to sell garden furniture. The cold caller made a number of claims about where they had been displaying and selling recently but ‘due to the ran’ they were ‘selling off the remaining stock cheaply’. The man was seen to return to a sign written large silver van.

Never deal with anyone who cold calls at your property or approaches you in the street offering to sell you something.

Anyone sighting this doorstep cold caller in Norfolk or concerned about rogue trader activity in their community can contact Trading Standards through our partners the Citizens Advice consumer helpline on 03454 04 05 06 or Norfolk Police on 101.

Rogue Trader Alert – Doorstep cold callers offering ‘home improvement work’ – 12 November 2019

Watch out for a doorstep cold caller offering to undertake ‘home improvement work’ in the Easton area.

We advise you never to deal with anyone who cold calls at your property offering to undertake work on or around your property.

If you are concerned about possible rogue trader activity in Norfolk, contact us through our partners, the Citizens Advice consumer helpline, via the Citizens Advice online reporting form or by telephone on 03454 04 05 06.

Looking for a Trader you can Trust? Try a Norfolk Trusted Trader. To search our directory and read feedback from their customers visit www.norfolk.gov.uk/trustedtrader

Could your community help stop doorstep cold callers from targeting vulnerable people by becoming a No Cold Calling Zone? To find out more about the scheme or to apply visit www.norfolk.gov.uk/nccz

Scam Alert – Social media posts stating you can claim ‘free coupons or vouchers’ – 12 November 2019

We are warning about a number of scam social media posts circulating which state you can claim free coupons or vouchers.

These are recent examples which have been reported to Trading Standards and all are fake and have no connection to the genuine businesses.

These type of scam posts will often claim that the company is ‘celebrating it’s anniversary’ or it is part of a ‘today only promotion’.

If you see one of these giveaway posts, don’t be tempted to participate. You have no chance of winning the promised prize, and you may risk your privacy and security by sharing your personal information with online scammers.

Scam Alert – Telephone cold calls claiming to be from Citizens Advice – 8 November 2019

We are warning about telephone cold calls claiming to be from Citizens Advice.

This follows a report from a Norfolk resident who received a cold call claiming to be from ‘Citizens Advice’ during which the cold caller attempted to engage with the call recipient about ‘debts’

Citizens Advice do not cold call or authorise others to cold call on their behalf.

If you receive one of these calls do not give or confirm any personal information, hang up and report the call to us via our partners the Citizens Advice consumer helpline on 03454 04 05 06

Information Alert – Home repairs or improvements? Make sure you #CHECK – 7 November 2019

Whether the weather has left your home needing repairs or you’re thinking about home improvements, Norfolk Trading Standards are reminding consumers to think #CHECK when considering choosing a tradesman or business to complete these.

Compare – use Trusted Trader and get three quotes

History – ask for the traders’ references, recommendations and reviews, and make sure you check them out

Establish the details – what is being done, by who, by when and for how much?

Remember that a quote is more binding than an estimate.

Contract – ensure everything is recorded including work and payment schedules, and the paperwork contains the trader’s correct name and address

Keep all of the paperwork – this may be needed should anything go wrong.

Visit www.citizensadvice.org.uk/consumer for more information.

Scam Alert – Telephone cold calls about ‘loft insulation’ – 6 November 2019

We are again warning about telephone cold calls regarding loft insulation.

This follows a report from a Norfolk resident who received a cold call claiming to be the
‘local conservation officer’. The cold caller then asked several questions about the properties’ insulation and then attempted to pressure the call recipient into making an appointment for a ‘surveyor’ to visit.

Previously a variety of claims and approaches have being used during these types of calls including:

That a ‘compulsory insulation survey’ is required

That your insulation ‘needs to be checked’ and they can send an ‘insulation expert’ to do this

That ‘old’ or ‘fibreglass insulation’ is now ‘illegal’ or ‘unsafe’, sometimes stating this is due to ‘fire safety’

That ‘council grants’ are available

Anyone concerned about possible rogue trader activity in Norfolk can contact Trading Standards through our partners, the Citizens Advice consumer helpline, via the Citizens Advice online reporting form or by telephone on 03454 04 05 06.

Looking for a Trader you can Trust? Try a Norfolk Trusted Trader. To search our directory and read feedback from their customers visit www.norfolk.gov.uk/trustedtrader

Scam Alert – ‘International Postcode Online Lottery’ Letters – 5 November 2019

We have received reports from Norfolk residents about letters claiming to be from the ‘International Postcode Online Lottery’. The letter states the resident has been awarded a prize of £900,000 in a recent draw.

These letters are a scam and no prize is available. If you receive this type of letter do not contact them in any way and dispose of it correctly.

Here are some simple steps you can take to avoid lottery scams:

If you haven’t entered a lottery then you can’t have won it. Never respond to unexpected communications.

Official lotteries in other countries operate in much the same way as the UK’s National Lotto. No official lotteries that we know of contact people to tell them of their win.

We don’t know of any official lottery operators who ask for fees to collect winnings. Any request for a fee payment is a good indication that someone is trying to scam you.

Never disclose your bank details or pay fees in advance to claim a lottery win

If they’ve provided an email address to respond to, be very suspicious of addresses such as @hotmail.com or @yahoo.com or numbers beginning with 07 because these are free to get hold of

Genuine lotteries thrive on publicity. If they ask you to keep your win a secret it’s likely to be a scam.

Many examples of lottery scam letters have bad spelling and grammar – see this as a warning that fraudsters are at work

Scam Alert – Telephone cold calls claiming to be from ‘Amazon’ – 4 November 2019

Watch out for telephone cold calls claiming to be from ‘Amazon’.

In recent days we have had several reports from Norfolk residents of recorded message calls claiming to be from Amazon, these have included:

That your account ‘has been hacked’ and ’Amazon require bank details to confirm your identity and secure your account’ the call then states you can ‘press 1 for full information’

That your account ‘has been hacked’ and ‘a payment of £99.99 for Prime has been taken’ the call then states you can ‘press 1 to speak to an advisor’

That your Amazon Prime subscription ‘is about to renew at the cost of £39.99’ the call then states you can ‘press 1 to cancel’

Where residents have interacted with the call they have then been connected to a person who attempts to gather personal, account or financial details.

These calls are a scam and are not connected with Amazon in any way. If you receive this or a similar call our advice is do not interact with the call and hang up.

If you have received a telephone cold call which you believe to be a scam you can report it to us via our partners the Citizens Advice consumer helpline on 03454 04 05 06

Rogue Trader Alert – Doorstep cold callers offering to ‘gravel driveways’ – 1 November 2019

Residents need to watch out for a male doorstep cold caller in the Roudham and East Harling areas offering to ‘gravel driveways’.

The cold caller was seen to be using a blue and white Iveco tipper lorry.

Never deal with cold callers looking to undertake work on or around your property. If you are looking to have this type of work done only deal with reputable companies you have researched and chosen yourself and have obtained a written quotation from.

Anyone concerned about possible rogue trader activity in Norfolk can contact Trading Standards through our partners, the Citizens Advice consumer helpline, via the Citizens Advice online reporting form or by telephone on 03454 04 05 06.

Looking for a Trader you can Trust? Try a Norfolk Trusted Trader. To search our directory and read feedback from their customers visit www.norfolk.gov.uk/trustedtrader

To manage your contact details, additional information and subscriptions, please login through the member portal.

Rogue Trader Alert – Doorstep cold callers offering ‘roofing work’

We are warning residents to be on their guard after receiving reports of doorstep cold callers in the North Norwich area.

The reports were of two men cold calling at properties offering to undertake ‘roofing repairs’. The man was seen to be using a sign-written white Ford Transit van.

We advise never to deal with anyone who cold calls at your property offering to do work on or around your property.

Anyone concerned about possible rogue trader activity in Norfolk can contact us through our partners the Citizens Advice consumer helpline via their online reporting form or by telephone on 03454 04 05 06.

Looking for a Trader you can Trust? Try a Norfolk Trusted Trader. To search our directory and read feedback from their customers visit www.norfolk.gov.uk/trustedtrader

Could your community help stop doorstep cold callers from targeting vulnerable people by becoming a No Cold Calling Zone? To find out more about the scheme or to apply visit www.norfolk.gov.uk/nccz

 

Rogue Trader Alert – Cold callers offering to repaint car park lines

We are asking residents involved with churches, community centres and village halls in Norfolk to be aware after receiving reports of cold callers offering to repaint car park lines.

The cold callers are claiming the ‘plasticised paint’ is ‘surplus’ from other jobs ‘nearby’ and can be offered at a discounted price as it ‘otherwise will only get recycled at the end of the day’. The cold caller will then state a low price per unit of measurement.

If the work is agreed to following completion, an invoice is then presented for a much higher figure as the unit of measurement changes, although this cold caller will claim this was what was said initially.

We advise never deal with cold callers looking to do work on or around properties.

If you are looking to have this type of work done only deal with reputable companies that have been researched and having obtained a written quotation first.

Anyone concerned about possible rogue trader activity in Norfolk can contact us through our partners the Citizens Advice consumer helpline via their online reporting form or by telephone on 03454 04 05 06.

 

Rogue Trader Alert: Further reports of door to door fish sellers

We are again warning residents to be vigilant after receiving further reports door to door fish sellers operating in Norfolk.

Reported incidents in the last week have come from the Wisbech, Dereham and Attleborough areas.

In the past these types of sellers have been known to use high pressure sales tactics and there have been issues with the quality of the fish being offered, whether the type of fish is as claimed, and whether it has been appropriately stored for transportation.

It is possible these sellers may continue to move on to other locations within Norfolk.

We advise that consumers do not deal with cold callers and never be pressurised into buying on the doorstep.

If you are approached by these sellers or see them in your area, please report it to us via our partners the Citizens Advice consumer helpline on 03454 04 05 06 or Norfolk Police on 101.

 

Rogue Trader Alert – Doorstep cold callers offering to ‘pressure wash’ driveways

We are warning residents to be on their guard after receiving reports of a doorstep cold caller in the Gorleston area offering to ‘pressure wash’ driveways.

We advise never to deal with anyone who cold calls at your property offering to undertake work on or around your property.

Anyone concerned about doorstep cold callers in Norfolk can contact us through our partners the Citizens Advice consumer helpline via their online reporting form or by telephone on 03454 04 05 06.

Looking for a Trader you can Trust? Try a Norfolk Trusted Trader. To search our directory and read feedback from their customers visit www.norfolk.gov.uk/trustedtrader

 

Scam Alert – Telephone cold calls claiming to be from the ‘National Cyber Attack Unit’

We have received reports of telephone cold calls delivering a recorded message claiming to be the ‘National Cyber Attack Unit’ stating that ‘your internet will be cut off within the next 24 hours’. The message then states you can ‘press 1 for more information.

These calls are not genuine. They are another variation of scam calls relating to telephone and broadband services attempting to panic the call recipient into interacting with the call.

We always advise to be very wary of any approach made by a telephone cold call and never be pressurised into interacting with a cold call, no matter what claims are being made.

If you receive this or a similar call, just hang up.

You can report suspected scam telephone calls to us via our partners the Citizens Advice consumer helpline on 03454 040506.

Cold Calling Alert – Telephone cold calls claiming ‘you have been mis-sold solar panels’

We are warning residents to be on their guard after receiving a report of a telephone cold call received by a Norfolk resident regarding solar panels.

During the call, the cold caller stated the call recipient had been ‘mis-sold solar panels and solar panel finance agreement’ and they could ‘get all their money back’.

We advise always be very wary of any approach made in a telephone cold call and never give or confirm any personal details or agree to someone visiting your home if approached in this manner.

If you need advice about cold calling or have agreed to a visit during a cold call, contact the Citizens Advice consumer helpline via their online reporting form or telephone 03454 04 05 06.

Scam Alert – Scams targeting Apple App Store and iTunes gift cards

We have issued several warnings about scam calls that attempt to persuade the recipient to purchase Apple gift cards.  These scams have included claims of debts to HMRC, outstanding bills, debt collection and utility bills.

Regardless of the claimed reason why payment needs to be made, the scam follows a similar pattern:

  • The scam caller will make claims that are designed to panic and alarm the call recipient
  • They will then highlight an urgency for payment to be made to ‘prevent harsher penalties’
  • They will then claim the quickest method of payment is to purchase Apple App Store or iTunes gift cards from the nearest retailer (supermarkets, catalogue or convenience stores)After the gift cards have been purchased, the victim is told to pay by sharing the code(s) on the back of the card with the caller over the phone

In a recent contact we have also been made aware of a message circulating on Social Media which claims you can ‘Win a prize of up to £50,000’ by ‘purchasing an iTunes gift card and messaging back with the 16-digit code on the rear of the card’.  The message also claims that ‘the bigger the gift card, the higher the prize’.

Action Fraud offer the following advice to protect you from gift card scams:

  • Gift cards, including App Store and iTunes gift cards can only be used to purchase goods and services from the retailer named on the card
  • Never provide the numbers on the back of Apple Gift Cards to someone you don’t know
  • No genuine organisation will ask you to pay taxes, bills or fees using iTunes Gift Cards, or any other type of voucher. If you’re contacted by anyone that asks you to do this, you’re very likely the target of a scam
  • Always question unsolicited requests for your personal or financial information in case it’s a scam. Even if someone knows your basic details (such as your name and address), it doesn’t mean they are genuine
  • Genuine banks or other trusted organisations won’t pressure you to make a financial transaction on the spot. If something feels wrong, then it’s usually right to question it
  • If you think you have been a victim of fraud, report it to Action Fraud online or by calling 0300 123 2040

Scam Alert – Telephone cold calls claiming ‘you have been named in a legal case’

We are warning residents to be on their guard after receiving a report of a telephone cold call which was received by a Norfolk resident.

The call, which appears to deliver a pre-recorded message which states that ‘you have been named in a legal case’ and goes on to give a contact number which the call recipient should contact ‘immediately’.

We advise always be very wary of any approach made by a telephone cold call. If you receive this, or a similar call, we advise you hang up and do not contact the number given.

If you need advice about cold calling or have responded to this cold call approach, contact the Citizens Advice consumer helpline via their online reporting form or telephone 03454 04 05 06.

Cold Calling Alert – Flyers being hand delivered offering driveway work

We are warning residents to be on their guard after receiving reports of flyers being hand delivered offering driveway work in the Sprowston area.

The flyers claim to offer a range of services and give contact numbers but no further details about the business.

We advise, when looking to have work done on or around your property, only deal with reputable companies you have researched and chosen yourself and have obtained a written quotation from.

Anyone concerned about possible rogue trader activity in Norfolk can contact us through our partners the Citizens Advice consumer helpline via their online reporting form or by telephone on 03454 04 05 06.

Rogue Trader Alert – Doorstep cold callers offering ‘garden work’

We are warning residents to be on their guard after receiving reports of doorstep cold callers offering ‘garden work’ in the Sheringham area.

The report was of two men and two women approaching residents, offering to undertake garden and tree work. They were seen to be using a black Ford 4×4 pickup.

We advise never deal with cold callers looking to do work on or around your property. If you are looking to have this type of work done, only deal with reputable companies you have researched and chosen yourself and have obtained a written quotation from.

Anyone concerned about possible rogue trader activity in Norfolk can contact us through our partners the Citizens Advice consumer helpline via their online reporting form or by telephone on 03454 04 05 06.

Looking for a Trader you can Trust? Try a Norfolk Trusted Trader. To search our directory and read feedback from their customers visit www.norfolk.gov.uk/trustedtrader

Could your community help stop doorstep cold callers from targeting vulnerable people by becoming a No Cold Calling Zone? To find out more about the scheme or to apply visit www.norfolk.gov.uk/nccz

Rogue Trader Alert – Doorstep cold callers selling household cleaning products

We are warning residents to be on their guard after receiving reports of two young men going door to door in the Thorpe and Sprowston areas trying to sell household cleaning products.

The cold callers were carrying large grey rucksacks bags and claimed they were selling items as they are on a ‘youth offending probation scheme’. They were seen to call at properties and approach people outside their homes.

We advise never to deal with anyone who cold calls at your property offering to sell something.

It is possible these sellers will continue to move onto other locations in Norfolk.

Anyone sighting these sellers in Norfolk, please contact us through our partners the Citizens Advice consumer helpline on 03454 04 05 06 or Norfolk Constabulary via 101.

If you feel intimidated or see these cold callers and are concerned for vulnerable neighbours call 999.

Rogue Trader Alert – Doorstep cold caller offering ‘garden work’

We are warning residents to be on their guard after receiving reports of a man cold calling offering ‘garden work’ in the Heacham area.

We advise never deal with cold callers looking to do work on or around your property.

If you are looking to have this type of work done only deal with reputable companies you have researched and chosen yourself and have obtained a written quotation from.

Anyone concerned about possible rogue trader activity in Norfolk can contact us through our partners the Citizens Advice consumer helpline via their online reporting form or by telephone on 03454 04 05 06.

Looking for a Trader you can Trust? Try a Norfolk Trusted Trader. To search our directory and read feedback from their customers visit www.norfolk.gov.uk/trustedtrader

Could your community help stop doorstep cold callers from targeting vulnerable people by becoming a No Cold Calling Zone? To find out more about the scheme or to apply visit www.norfolk.gov.uk/nccz

Cold Calling Alert – Doorstep Cold Callers claiming to be from ‘Careline’

We are warning residents to be on their guard after receiving reports of doorstep cold callers claiming to be from the ‘Careline’.

This follows a report from a Fakenham resident who was doorstep cold called by two men claiming to be from Careline, who stated they needed to ‘check equipment’.

King’s Lynn & West Norfolk Borough Council have advised that Careline Installers do not cold call and only attend pre-arranged appointments.

Careline installers will also:

  • Have a King’s Lynn & West Norfolk Borough Council ID badge
  • Be in uniform
  • Be using a King’s Lynn & West Norfolk Borough Council vehicle

If you have any concerns about someone who comes to your home and claims to be representing Careline, King’s Lynn & West Norfolk Borough Council advise you either:

  • Activate your alarm unit
  • Call them on 01553 616200 or
  • Contact Norfolk Police on 101 or 999 if you feel threatened

Scam Alert – Text messages claiming to be from ‘Tesco’ stating you have ‘won a prize in a recent prize draw’

Be aware of text messages circulating again claiming to be from Tesco stating that you have ‘won a prize in a recent prize draw’. The message then offers a link for you to ‘claim your prize’.

Anyone following the link will be taken to a website which claims you can ‘track your order’. This is then likely to be used in an attempt to gather personal or financial details.

These text messages are not genuine and are not connected with Tesco in any way.

If you receive this or a similar text message, delete it without clicking on any links.

You can report contacts you think not genuine to the Citizens Advice consumer helpline via their online reporting form or telephone 03454 04 05 06.

Cold Calling Alert – Doorstep cold caller claiming to be from the ‘Alzheimer’s Society’

We are warning residents to be on their guard after receiving reports of doorstep cold callers claiming to be from the ‘Alzheimer’s Society’.

In the initial report a resident in the Stalham area received a doorstep cold call from a female who stated she wanted to ‘complete a survey’. Following this, we have received similar reports of both male and female cold callers in the North Walsham, Wroxham, Sutton, Happisburgh, Mundesley and Sea Palling areas.

The Alzheimer’s Society have confirmed they do not cold call and would only visit properties by appointment.

Anyone concerned about doorstep cold calling in Norfolk can contact us through our partners the Citizens Advice consumer helpline via their online reporting form or by telephone on 03454 04 05 06.

Scam Alert – Telephone cold calls claiming to be police officers

We are highlighting a warning from Norfolk Police who have received reports of two separate incidents where elderly victims were targeted by telephone scammers pretending to be police officers.

The first incident occurred on Wednesday 24 April, when an elderly man in the Norwich area received a call on his landline from a man claiming to be a detective at Scotland Yard. The suspect told the victim that a large amount of money had been stolen from his account. He instructed the victim to either buy an expensive watch or withdraw a large amount of money from his savings account, return home and call the suspect back.

The second incident also occurred on Wednesday 24 April, when an elderly victim in the Norwich area was telephoned by a suspect pretending to be a police officer from the ‘Serious Fraud Squad in London’. The suspect tried to persuade the victim to withdraw a large amount of money from his bank account and put it in a cupboard.

Norfolk Police are keen to hear from anyone who may have received a similar type of telephone call, or who has any information about these incidents, by contacting Norwich CID via 101.

Norfolk Police are reminding residents that neither your bank nor the police will ever ask you to withdraw money or purchase items. In addition:

  • Your bank or the police will never ask for your PIN, bank card or bank account details over the phone – never give these details to anybody
  • Neither the police nor the banks will send a courier to collect money from you
  • Always request Photo ID and if unsure call the police
  • If you’re asked to telephone a bank, then always do it on a different phone to the one you were contacted on. Fraudsters will keep the line open and have been known to play ring tones, hold music and a recorded message down the phone so the victim believes they are making a call to a legitimate number. Use a friend or neighbour’s telephone instead
  • Never download any software suggested by caller
  • Do not rush into complying to the scammers demands/requests
  • Friends, family, carers and neighbours are asked to spread the word to ensure everyone is aware of this scam and what they should do

Cold Calling Alert – Telephone cold calls about the ‘accident you were involved in’

We are receiving reports from Norfolk residents about automated telephone cold calls that state they are ‘calling about the accident you were involved in’.

The automated message call goes on to offer you the option to say yes or no or to ‘be connected to an advisor’

We always advise to be very wary of any approach made by a telephone cold call. If you receive this type of call our advice is do not interact with the call and hang up.

You can report suspicious telephone calls to us via our partners the Citizens Advice consumer helpline on 03454 040506.

Rogue Trader Alert – Doorstep cold callers offering ‘roofing repairs’

We are warning residents to be on their guard after receiving reports of a doorstep cold caller in the Norwich area.

The reports were of a man cold calling at properties offering to do ‘roofing repairs’. The man was seen to be using a white Ford Transit van.

We advise never to deal with anyone who cold calls at your property offering to do work on or around your property.

Anyone concerned about possible rogue trader activity in Norfolk can contact us through our partners the Citizens Advice consumer helpline via their online reporting form or by telephone on 03454 04 05 06.

Looking for a Trader you can Trust? Try a Norfolk Trusted Trader. To search our directory and read feedback from their customers visit www.norfolk.gov.uk/trustedtrader

Could your community help stop doorstep cold callers from targeting vulnerable people by becoming a No Cold Calling Zone? To find out more about the scheme or to apply visit www.norfolk.gov.uk/nccz

Scam Alert – Telephone cold calls offering lottery tickets

We are warning Norfolk residents to be aware of telephone cold calls offering ‘lottery tickets’.

This follows a report from a resident who received a cold call during which the cold caller claimed the resident could purchase ‘100 lottery tickets for £8’. The cold caller then attempted to take card details for the purchase.

We always advise to be very wary of any approach made by a telephone cold call. If you receive this type of call our advice is do not give or confirm any personal or financial details and hang up.

You can report suspicious telephone cold calls to us via our partners the Citizens Advice consumer helpline on 03454 04 05 06.

 

Message from Royal Mail – BEWARE SCAM MAIL

Please see attached poster for further information.

Scam Mail Poster

Attleborough Newsletter – July 2018

Please see below or follow below link.

Attleborough July 18

 

Attleborough Newsletter – June 2018

Please see below newsletter or follow attached link.

Attleborough June

 

POLICE CONNECT MESSAGE

Police are continuing to search for a man who has gone missing from Brandon.

23 year old Jimmy Williamson was reported as missing to police on Thursday 15 March. He was last seen by his mother on Wednesday 14 March when she saw him get on a bus at Brandon that was travelling to Thetford. It is now believed he could be in the King’s Lynn area and work is continuing to try to locate him.

He  is described as vulnerable, five foot 10 inches tall, thin build and has curly dark hair. When last seen he was wearing an old black leather jacket and old jeans when last seen. He maybe also carrying an old rug.

Enquiries are on-going to locate Jimmy and anyone who has seen Jimmy or a person matching the description given they should contact Suffolk police on 101.